HOW IT WORKS
So how does all this work
Depending on where you're going whether to a hotel, family, Airbnb or Airport you will see basic procedures below. Some of our locations even offer self-pickup as well. The idea is to make it as easiest possible.
|
Choose and Reserve
|
Confirmation
|
Enjoy and Return
|
|
Private / Family Residences Yes, we will deliver and pick up the baby gear right from a residence. Just select the “Private residence” option on your reservation form and fill in the address. Each location has a different set of time windows that you can select to have your equipment dropped off and picked up. We can also arrange the delivery and pick up times directly with your host or leave your items in a secluded area around the perimeter of the home like a porch or side gate. If you are staying in a gated community don’t forget to leave us the gate code in the “Special Instructions” section of your order or tell the security guard, we are coming. |
 |
 |
Rental Properties We work with all property management companies and homeowners so if you are arriving or departing outside the available time windows for your location, we can arrange the delivery and pick up directly with them if you select that option on checkout. Usually, there is a cleaning crew there prior to your arrival and after you depart so we can get access easily. If there is no cleaning crew many times the property manager can either meet us there or give us access to the unit. Items can also be left in a secluded area around the perimeter of the home like a porch or side gate. Always make sure the property manager is aware of the rental. |
|
Hotels Be aware! If you ask a hotel if they have cribs and they say yes, they are most likely talking about a pack n play or portable crib and not a full-size crib. Please be sure to let the hotel know you have a delivery coming. Items can be dropped off and picked from the hotel front desk or concierge, so you don’t necessarily have to be there. Some hotels do have restrictions which would be listed upon checkout, or we would notify you when confirming your order that we would need to meet you. |
 |
 |
Airports Depending on your destination, airport service can be arranged in several different ways. Items can be delivered to you directly at the same time you are picking up your rental vehicle or exiting the baggage claim area. Some locations also offer service to cell phone lots at the airport. All you need to do is provide your flight and car rental information on your reservation form along with an estimated time of arrival and departure and we will personally meet you there for both your delivery and pick up. We stay in communication with you after landing and you will also have the local number provided on your confirmation email to communicate with. To select the airport service you will see that option in your shopping cart on the bottom right side of the page below your total price. |
|
Self-Pickup Most locations allow you to pick up/ drop off your own equipment. Timing is flexible and we will work with you as it coincides with your travel schedule. To find out where the self pickup location is for your city you can choose the "Locations" tab from the toolbar and scroll down to your city and it will show you there. To order with self pickup you will see that selection in your shopping cart on the bottom right side of the page below your total price. |
 |
